Help desk jobs

Determine best solution based on the issues and details provided by the customers Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions...

 ...related concerns to ensure that the service-level requirement is fulfilled. • Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service Level Agreements Qualifications: • Graduate of any IT-related courses... 

URGENT HIRING - VIRTUAL 1 DAY HIRING HIRED AGAD! "IT HELP DESK"- NO ASSESSMENT. UP TO 40K SALARY OFFER Job Requirements: ***Bachelor Graduates of IT or any related courses. ***For undergrad must completed at least 2 years in college without back subjects ***At least... 

Dreaming of a Career Adventure? Join Our Travel Help Desk Team! We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team Are you passionate about travel and making people's dreams come true? Look no further!... 

POEA-216-LB-112919-R Job Description: SOLVE ISSUES RELATED TO COMPUTERS , TECHNOLOGY & VARIOUS OTHER SYSTEMTHE JOB IS VAST IN SCOPE AND IS NOT LIMITED TO THE USE OF SOLVING ISSUES RELATED TO COMPUTERS AND OTHER RELATED EQUIPMENTSDIRECT UNRESOLVED ISSUES TO THE NEXT LEVEL...

Job Description Desktop operating system maintenance, troubleshooting, and diagnosis Desktop connectivity troubleshooting Application installation and support Printer installation and support Client VPN installation and support O365 Administration Support...

 ...Join Our Team as a Level 2 Help Desk Specialist! Are you ready to embark on an exciting journey with our team, a dynamic company that values innovation and teamwork? We are currently seeking enthusiastic individuals to join our team as Level 2 Help Desk Specialists. If... 

 ...Help Desk Associate:   a. Handles inquiries/incident reports coming from clients in both English and Mandarin via phone, email, chat, etc. in accordance with existing processes and guidelines. b. Translates inquiries from Mandarin to English and vice versa, and... 

 ...JR-11831: IT Help Desk Manager | WFO Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded... 

Responsibilities: Provides professional customer service by responding to the clients' issues and concerns; handling customer inquiries and complaints. Provide consumer satisfaction by effectively handling and reporting customer required information on time.  Ensures...

 ...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance to end-users, diagnosing and troubleshooting IT-related problems, and ensuring prompt resolution of issues to minimize downtime... 

Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance. Responsibilities: Respond to customer inquiries via phone...

Job Responsibilities Describe the job role and the day to day tasks involved. Troubleshoot hardware and software issues remotely; Admin for Software like Microsoft O365, Go Daddy, M3 (Accounting Software), Profitsword (Bus Intel), Concur among others...

 ...JOB SUMMARY Answers and documents all help desk calls related to specific software applications for assigned area. Provides end-user support for specific software applications ESSENTIAL DUTIES AND RESPONSIBILITIES Answers and documents all help desk calls related... 

JOB RESPONSIBILITIES: Duties and Responsibilities:   ~ Handling Customer Concerns/Complaints x Investigate and solve customers' concerns/complaints. ~ Ensure that all correspondences/communication letters being sent to the buyers are on time and accurate. ...

 ...Evolent Health is looking for an experienced IT Help Desk Tier 1 call center analyst to be a key member of the IT Help Desk team. This individual will play a critical role in executing Evolent Health’s mission by supporting our internal and external users and providing... 

 ...versa, and escalate as needed •Maintain the knowledge base and keep it organized for future use •Create reports on weekly/monthly help desk performance • Analyze relevant data and initiate process improvements in problem areas Qualifications Requirement •A Bachelor... 

Company Profile: One of the biggest Multinational Technologies corporations that provides excellent IT service. Position: Mandarin Help Desk Associate Location: Cebu City Industry: IT Company Schedule: Dayshift Schedule Salary: Php 40,000 to Php 50,000 Work Set-... 

 ...Position Summary: The Tier I Help Desk Technician is responsible for performing routine troubleshooting, and incident handling procedures while maintaining customer satisfaction and contributing to the highest delivery level of customer service possible. Essential... 

Job Summary: We are seeking a highly skilled and experienced Level 2 Engineer to join our team. As a Level 2 Engineer you will be responsible for providing advanced technical support and expertise to our clients resolving complex IT issues and implementing strategic...